Terms of Use
Effective date: 15 October 2026
1. Parties and acceptance
These terms are an agreement between you and Sarper Baykara (“we”), who develops and publishes NutriTR, about your use of the NutriTR mobile app and the services offered through nutritr.app (the “Service”). By installing and using the app you accept these terms and the Privacy Policy. If you do not accept them, do not use the app.
2. The Service
NutriTR offers calorie and nutrient tracking, plate analysis from a photo, barcode product lookup, recipes, water, weight and intermittent fasting tracking, and workout programs with exercise videos. No account is needed; your records are stored on your phone (see the Privacy Policy). Because your records are kept only on your device, we cannot restore them if you delete the app or lose your device.
3. Free use and NutriTR Plus
The core features are free; the limits of the free plan (for example the number of plate analyses per day and the free recipes and programs) are shown in the app. On the free plan a short ad is watched before each plate analysis result (see the Privacy Policy, section 4). NutriTR Plus unlocks ad-free use, unlimited plate analysis, the daily insight, weekly analysis, all recipes, all workout programs, the full exercise library and personalized nutrition targets. What Plus includes may change as the app evolves; we will not materially reduce the features offered during a period you have paid for.
4. Subscription, payment and auto-renewal
- NutriTR Plus is offered monthly or yearly. The price is shown on the paywall and in the store before you buy, in your country's currency and including applicable taxes.
- Payment is charged to your App Store or Google Play account when you confirm the purchase. The store processes the payment; we never see your card details.
- NutriTR Plus is an open-ended subscription: it continues until you cancel, with no commitment and no early-cancellation fee. “Monthly” and “yearly” describe the billing period.
- The fee for each new billing period is charged in advance within the 24 hours before that period begins (the stores call this “auto-renewal”). To avoid being charged for the next period, cancel at least 24 hours before the current period ends.
- If a renewal payment fails, the store retries for a while (grace period), during which Plus may stay available. If payment ultimately fails, Plus is switched off; the free features and your records remain.
- If we change the price, the store will notify you in advance; where the store's rules require it, the new price applies only with your consent. If you do not consent, the subscription ends at the end of the current period.
5. Free trial
New subscribers get a 7-day free trial. The trial can be used only once per subscription group; eligibility is determined by the store. Unless you cancel at least 24 hours before the trial ends, your chosen plan starts as a paid subscription and the first payment is charged when the trial ends; if you cancel within that time you are not charged. On Google Play, Plus stays available until the end of a cancelled trial; on the App Store, Apple may end access as soon as you cancel during a trial.
6. Cancellation
You can cancel at any time in the store you downloaded the app from:
- iPhone (App Store): Settings → [your name] → Subscriptions → NutriTR Plus → Cancel Subscription.
- Android (Google Play): Google Play Store → profile icon → Payments & subscriptions → Subscriptions → NutriTR Plus → Cancel subscription. In NutriTR, Profile → NutriTR Plus → Manage takes you straight there.
Cancellation takes effect at the end of the period you have paid for; Plus stays active until then and no further fee is charged. You can also ask for the subscription to end immediately; the unused part is then refunded as described in section 7. Deleting the app does not cancel the subscription.
You can also send a cancellation request by email to [email protected]; we will reply within 7 days and help you cancel. We can cancel Google Play subscriptions on your behalf; App Store subscriptions can technically be cancelled only by you or Apple.
7. Refunds
Because the store takes the payment, refunds are made through the store first.
- App Store: request a refund at reportaproblem.apple.com or through Apple Support. The decision is Apple's.
- Google Play: within 48 hours of purchase you can request a refund through Google Play (Google Play refund policy); after that, write to [email protected] and we will refund you through Google Play.
Refund of the remaining period on early termination: if you want your subscription to end immediately before the period you paid for is over (for example in month 3 of a yearly plan), the unused days of that period are refunded without deduction within 15 days of termination. The amount is your payment pro-rated by the number of days remaining. Write to [email protected].
- Google Play: we cancel the subscription and pay the remaining amount as a partial refund through Google Play.
- App Store: Apple does not allow partial refunds, so first cancel your subscription and request a refund from Apple. If Apple does not refund you, we pay the remaining amount by bank transfer.
Mandatory rights you have under applicable consumer law (for example if the Service is not provided or is defective) are not affected. Because NutriTR Plus is a digital service supplied immediately, the right of withdrawal does not apply or ends once supply begins, to the extent permitted by the consumer law that applies to you (in Türkiye: Distance Contracts Regulation, Art. 15(1)(ğ)); the free trial lets you try the subscription without paying.
8. Family Sharing
NutriTR Plus bought on the App Store can be shared with your family through Apple Family Sharing. NutriTR Plus on Google Play cannot be shared through Family Library. Subscriptions do not move between stores: Plus bought on iPhone does not unlock on Android, and vice versa.
9. Health disclaimer: not medical advice
- NutriTR is for general information and personal tracking. It does not replace medical diagnosis, treatment or the advice of a doctor or dietitian, and it is not a medical device.
- Plate analysis uses AI; dish names, portion weights, calories and nutrient values are estimates and can be wrong. Do not rely on them for important decisions (for example insulin dosing or allergies); go by the product label and a health professional.
- Calorie, macro and water targets are calculated with general formulas. If you have diabetes, heart or kidney disease, are pregnant or breastfeeding, have an eating disorder or any other health condition, talk to your doctor before changing your diet, starting intermittent fasting or starting to exercise.
- You exercise at your own risk. Work within your ability; stop immediately if you feel pain, dizziness, chest pain or shortness of breath, and seek medical help if needed. The warnings in the fitness questionnaire are not a substitute for a health screening.
- In an emergency, call your local emergency number.
10. Age requirement
The app is rated 12+ in the stores, but you must be at least 13 years old to use NutriTR. If you are 13–17, you may use NutriTR only with the permission of a parent or legal guardian, and the decision to buy a subscription belongs to them. For users under 18, calorie-deficit targets are not used and intermittent fasting is disabled.
11. Acceptable use
You use the Service lawfully and for your own personal use. You must not: query the Service in bulk with automated tools, try to bypass rate limits or disrupt the server; reverse engineer or copy the app, or distribute its content (videos, recipes, texts) without permission; upload photos that belong to others or are unlawful. We may restrict use that breaks these rules.
12. Intellectual property and data sources
The app, its design, recipes, 3D exercise videos and texts are owned by or licensed to us. We grant you a non-transferable, non-exclusive right to use the Service for personal, non-commercial purposes in line with these terms. Product nutrition data comes from Open Food Facts (Open Database License), the U.S. Department of Agriculture (USDA) and other official food composition tables; their licenses are listed in the app under Profile → Sources and licenses. These sources are not responsible for errors in their data.
13. Changes and interruptions
We may change, add or remove features to improve the Service. Features that need the internet (plate analysis, search, insights) may occasionally be unavailable due to maintenance or faults; we do not guarantee uninterrupted operation. If we discontinue the Service entirely, we will announce it at least 30 days in advance and stop subscription renewals; your statutory refund rights for any paid period you can no longer use are not affected.
14. Liability
The Service is provided “as is”. To the extent permitted by law, we are not liable for indirect damage resulting from decisions based on estimated nutrient values, targets or workout suggestions, or for loss of records stored on your device. This limitation does not apply to intent, gross negligence, injury to life or health, or where consumer law does not allow liability to be limited.
15. If you downloaded from the App Store
If you downloaded the app from the Apple App Store, the following also applies: these terms are between you and us, not Apple; we, not Apple, are responsible for the app and its content. Your license is limited to using the app on Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. We are responsible for maintenance and support of the app; Apple has no obligation to provide them. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation. Claims relating to the app (product liability, legal or regulatory compliance, consumer protection, third-party intellectual property) are to be directed to us, not Apple. You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
16. If you downloaded from Google Play
If you downloaded the app from Google Play, purchases and subscriptions are also subject to the Google Play Terms of Service. We, not Google, are responsible for the app and its content.
17. Governing law and disputes
These terms are governed by the laws of the Republic of Türkiye. Consumers in Türkiye may apply to the consumer arbitration committee at their place of residence within the applicable monetary limits, or otherwise to the consumer courts. If you live in the European Union or another country, the mandatory protections of your local consumer law still apply to you. If you have a problem, please write to us first; we will try to resolve it.
18. Changes to these terms
When we update these terms we change the effective date. We announce important changes that affect your rights in the app before they take effect; if you do not accept them you can cancel your subscription at the end of the period. We never change the price of a subscription period retroactively. If the Turkish text and a translation differ, the Turkish text prevails, without limiting the mandatory protections of your local consumer law.
19. Conclusion of the contract
The contract is concluded when you confirm the purchase in the store, and the service starts at the same time. The store emails you a purchase receipt. You can read, save or print these terms at this address at any time.
20. Contact
Sarper Baykara
Göksu Mah. Ertuğrulbey Cad., Meydan Eryaman Sitesi B Blok Daire 21, 06820 Ankara, Türkiye
[email protected] · +90 544 770 17 20